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Integritetspolicy

1.General

This privacy and marketing policy ("Privacy Policy") describes how Tottes Svets och Industrimontage AB (hereinafter referred to as "Tottes", "we", "us" or "our") collects, uses, discloses and stores your personal data.

1.1 The privacy policy applies when Tottes provides services and products in connection with purchases, service matters and other contact with Tottes, such as website visits.

1.2 You should be able to feel safe when you leave your personal data to us. This Privacy Policy shows how we ensure that your personal data is processed in accordance with current personal data legislation.

2. Personal data

Tottes is the personal data controller for our processing of your personal data and is responsible for such processing taking place in accordance with applicable legislation.

3. When do we process your personal data

3.1 In order for you to visit our website, purchase our products or services or contact us for service or information, we must collect and process personal data about you.

3.2 Tottes samlar in och behandlar personuppgifter om dig när du köper produkter eller beställer service, kontaktar oss för rådgivning, besöker vår webbplats eller deltar i event som Tottes anordnar eller när du på annat sätt har kontakt med Tottes. Informationen som samlas in från dig krävs för att du ska kunna ingå avtal med Tottes och för att Tottes ska kunna tillhandahålla sina tjänster och erbjudanden.

3.3 We also collect and update your address information via third-party address update services.

4. What personal data do we process about you?

The personal data Tottes collects and processes about you as a customer who makes a purchase and uses our services for service are:

  • Name
  • Adress
  • Contact details
  • Geographic information
  • Customer number
  • IP address and information about your use of Totte's website

5. Why do we process data about you?

Tottes processes your personal data for various purposes. We mainly process your personal data for the purpose of:

  • Fulfill our obligations to you as a customer, such as fulfilling purchases, invoicing and providing support and advice.
  • Provide general customer care and customer service, such as answering questions and correcting incorrect information.
  • Provide information and target marketing, by post, e-mail and telephone regarding Totte's goods and services.
  • Manage the customer relationship and provide our services.
  • Provide you with relevant information and customized offers in newsletters and on the web.
  • Improve our customer offering, for example development of services, products and functions.
  • Comply with applicable legislation, such as accounting laws.
  • The data can also form the basis for market and customer analyses, market research, statistics and business follow-up.

6. The legal grounds for our processing of your personal data

Tottes bases the processing of your personal data on a number of legal grounds. These are described in this section.

6.1 Among other things, we process your personal data to be able to fulfill the agreement with you as a customer, such as to complete the purchase of our services and products and to be able to fulfill our commitments to you as a customer.

6.2 Part of the processing of personal data that we carry out is based on a so-called balancing of interests. This applies, for example, to the processing we carry out in order to be able to send you offers about our goods and services. Tottes does not process sensitive personal data based on a balancing of interests and does not carry out any processing that constitutes profiling based on a balancing of interests.

6.3 In some cases, Tottes may have a legal obligation to process your personal data. This applies, for example, to the processing of personal data that we carry out in order to fulfill the requirements of the Accounting Act.

7. Compilation of our personal data processing

Purpose Legal basis Categories of personal data Storage time
To administer, develop and deliver our products and services and provide support and advice. Completion of contract in case of purchase (conditions of sale) • Name, address, telephone number and e-mail
• Geografisk information
• IP address, device information, log information		 One (1) year after you were last active with Tottes, for example by shopping with us or being in contact with us.
To ensure that legal requirements are complied with, such as the Accounting Act Legal basis • Name, address, telephone number and e-mail
• Geografisk information
• IP address, device information, log information		 As long as we are obliged to store the data according to applicable law.
To market Totte's products and services by mail, e-mail and telephone Balance of interests • Name, address, telephone number and e-mail
• Geografisk information
• IP address, device information, log information		 One (1) year after you were last active with Tottes, for example by shopping with us or being in contact with us.

8. Profiling

8.1 In some cases, we may use profiling if you have given your express consent or if it is necessary to fulfill an agreement, for example when evaluating and improving our services.

8.2 You can object to the processing of personal data through profiling at any time. You do this by calling Tottes or by contacting . När Tottes har mottagit din anmälan kommer Tottes att upphöra med att behandla dina personuppgifter för detta ändamål.

9. How long do we store data about you?

9.1 Your personal data is only saved as long as there is a need to save it to fulfill the purposes for which the data was collected in accordance with this Privacy Policy. Tottes may save the data longer if necessary to comply with legal requirements or to protect Tottes' legal interests, for example in the event of a legal process.

9.2 Tottes saves information about customers for a maximum of 24 months after the customer last made a purchase or otherwise interacted with Tottes.

10. To whom do we disclose information?

10.1 Tottes may disclose your data to third parties, such as to VIMAB's group companies and other collaboration partners.

10.2 Third parties that Tottes discloses information to or otherwise provides information about a customer may only use the information for the purpose of selling and marketing Tottes' services and products or for the purpose of delivering services related to Tottes' agreement with you as a customer.

If you apply for a credit when purchasing a product or service, your data may be disclosed to credit reporting companies.

10.3 Personal data may also be disclosed by Tottes if it is necessary to comply with applicable legal requirements or requirements from authorities, to safeguard Tottes' legal interests or to detect, prevent or draw attention to fraud and other security or technical problems.

10.4 Tottes may transfer your personal data to countries outside the EU/EEA, if any of Tottes' customers, suppliers or partners are located there. If personal data is transferred to a country outside the EU/EEA, Tottes will take measures to ensure that the personal data continues to be protected and also take the necessary measures to legally transfer personal data to countries outside the EU/EEA.

11. Change of Privacy Policy

Tottes has the right to change the Privacy Policy at any time. Tottes will notify you with reasonable notice of changes to the Privacy Policy. If you do not accept the changes, you have the right to terminate the agreement with Tottes before the amended Privacy Policy enters into force. You cancel the agreement by contacting Tottes.

12. The protection of your personal data

You should always be able to feel safe when you provide us with your personal data. Tottes has therefore taken the necessary security measures to protect your personal data against improper access, alteration and deletion. For example, all data is saved in such a way that it is protected by authorization control and a firewall.

13. Your rights

You have the right to request a report on what personal data we have about you by requesting a so-called register extract. This can be done free of charge once a year. You also have the right to request that inaccurate information about you be corrected, as well as the ability to request that we delete your personal information. You have the right to withdraw your consent to the processing of personal data and to prohibit the use of your personal information for direct marketing.

You have the right to receive a copy of the personal data concerning you in a structured format and in some cases to have the data transferred to another personal data controller.

However, this right only covers information that you yourself have provided to Tottes and that we process with the support of consent or contractual obligation towards you as a legal basis.

To submit a request, please contact us for more information (contact information at the bottom of the page).

You have the right to submit any complaints about the processing of your personal data to the national supervisory authority.

14. Cookies

According to the Electronic Communications Act which entered into force on 25 July 2003, everyone who visits a website with cookies must be informed about this, what these are used for and how they can be avoided.

You can read more about the law on cookies at Post & Telestyrelsen (PTS) hemsida.

Hur man stänger av cookies varierar från webbläsare till webbläsare och från version till version. Kontrollera din användarhandbok eller hjälpen direkt i webbläsaren för att ta reda på hur man gör i just den webbläsare du använder.

15. Contact information

Do not hesitate to contact us if you have any questions about this Privacy Policy, the processing of your personal data or if you would like to request a register extract.

Personal data controller

Tottes Svets och Industrimontage AB 556698-9132
Sågvägen 34, 883 71 Junsele